Contact

A person reads every email.

Lost your download link, can’t open the file, or have a question about the book? Write to the address below with your order number if you have one. Replies come within two working days, usually sooner.

Email

william@williampennstone.com
Lost link
Send your order number; we reissue the link once the order is matched.
Faulty file
Can’t open your PDF? Tell us the device and reader you’re using and we’ll replace it straight away.
Payment
Charged but no download page? Send the Razorpay payment ID (pay_…) from your receipt — nothing else is needed.
Privacy
Requests about your data under the privacy policy go to the same address and are answered within 30 days.
Press
Review copies and interviews — same address.